Construction Process
What happens if I'm not satisfied with the finished surface texture?
Raise it genuinely promptly with your contractor — if the finish is objectively outside the agreed specification, a reasonable contractor works with you to address it, whether that’s a genuine remedy or an honest conversation about what’s realistically achievable.
This is exactly why agreeing on finish expectations (sample panels, clear descriptions) before the pour matters — it gives both sides a genuine, objective reference point if a concern comes up afterward.
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